Servicios Grupo Mundial SA.

San José, Costa Rica

Generating value to our customers and suppliers

Servicios Grupo Mundial SA.

San José, Costa Rica

Generating value to our customers and suppliers

About Us

We are a highly specialized company for outsourcing excellent quality services in the financial area (customer service, technology, collections, management, among others). A big part of our philosophy is to become one more partner for our clients so that we can achieve inspiration, quality, speed, and security in the services offered. This, through the best external and internal customer service, since not only does it matter to us the satisfaction of the clients, but also the satisfaction of our select collaborators. They must have attitudes and aptitudes for customer service stories such as analysis, patience, specialization, kindness, quick and effective resolution, empathy, etc. This is the objective of offering the improvement of the experience and the treatment that the clients grow.

Mission

Grow as a strategic partner in the customer services market inspiring pride, commitment and quality generating value for all our customers and suppliers.

Vision

Consolidate as the best strategic partner in the implementation and development of services.

Some of our initiatives

There are so many loving adoptable pets right in your community waiting for a family to call their own. Adopting a pet from a shelter or rescue is a win-win, for you and the pet, this is one of the reasons why we encourage you to adopt one of those friends and as long as your pets behave well in the office environment, you can bring them.

At SGM we firmly believe in the power of good habits, that is why we are proud to say that one of our initiatives for our employees to have a healthy lifestyle is to enthuse different disciplines such as running, walking or even participating in nationally recognized events so a wellness mentality can be
reached.

We take care of providing services around a constantly changing world and us as users of this huge market must expose ourselves to constant updates so we can be able to give an adequate response to adversities we normally face, there is recognition for useful reading, fomenting the “Keep studying all the time”.